The Rise of Chatbots in QA: Automated Customer Service Testing

The Rise of Chatbots in QA Automated Customer Service Testing

Introduction In the dynamic world of customer service, the integration of chatbots has marked a significant shift. As we step into 2024, this transformation is becoming even more pronounced. The advancements in Artificial Intelligence (AI) and Machine Learning (ML) continue to revolutionize customer interactions, pushing the boundaries of what was thought possible just a year […]