The Rise of Chatbots in QA: Automated Customer Service Testing

The Rise of Chatbots in QA Automated Customer Service Testing

Introduction Let’s face it: chatbots are everywhere these days, and if you haven’t already interacted with one, you’re probably in the minority. As we move into 2024, chatbots are becoming an even bigger part of customer service. With AI and machine learning advancing rapidly, these bots are becoming smarter and more intuitive, handling everything from […]