Biggest time-wasters in the QA Process

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Introduction

The testing life cycle is inherently time-consuming and complex. As QA teams, we constantly work to streamline processes, eliminate inefficiencies, and focus on delivering high-quality results. However, there are several QA time-wasters that can slow us down, costing valuable time and resources. In this article, we’ll dive into the most common QA time-wasters and offer tips on how to avoid them.

Understanding and identifying these QA time-wasters can significantly improve your testing process, making your team more productive and reducing frustration.

1. Incomplete Documentation

One of the biggest QA time-wasters is the lack of clear and complete documentation. Without proper documentation, QA testers are left scrambling to figure out the details of the project, which leads to wasted time.

This issue can manifest in various ways: development teams might fail to update tickets when new features or requirements are released, or there might be no clear system in place for reporting bugs. Incomplete or unclear documentation creates confusion and leads to hours spent clarifying details that should already be documented.

To avoid this QA time-waster, ensure that your team has a robust documentation system. Use configuration management tools and databases to keep track of changes, updates, and requirements. A well-documented project is a productive project, and proper documentation can help QA testers work more efficiently.

2. Lack of Clarity from the Development Team

Another common QA time-waster is a lack of clarity from the development team. If it takes too long to deploy code or implement new requirements, QA testers are left in limbo, unable to begin testing until the necessary changes are made.

While it might seem like a minor issue, this lack of clarity often leads to delays and confusion. A slow or unclear development process means QA testers can’t start their work on time, which increases the overall time spent testing and delays the project.

To prevent this QA time-waster, ensure that there’s clear communication between development and testing teams. Setting up a streamlined process for deploying code and implementing requirements will help both teams work efficiently and avoid unnecessary delays.

3. The QA team has to Set Up Their Environment. 

In many teams, QA testers are expected to configure the testing environment themselves. While this might sound like a good way to gain hands-on experience with the technologies being used, it’s actually a QA time-waster.

Setting up environments; like building the app, configuring databases, or managing backups; takes time away from actual testing. QA testers shouldn’t be burdened with these tasks, which should be handled by developers or dedicated DevOps teams.

While it’s important for testers to understand the technologies, having clear guides and automated processes for setting up the environment can save a lot of time. Developers can create updated build versions, set up DB scripts, and make sure rollbacks are available. With proper documentation and automation, QA testers can get started with testing faster.

4. No Testing Strategy

Exploratory testing sounds like a great way to stay flexible, but it can quickly turn chaotic without a clear strategy. Without proper planning, QA testers can easily fall into the trap of testing without direction, leading to wasted time and confusion.

Exploratory testing can be valuable, but only when there is a structured approach. If the testing and development teams aren’t sticking to a plan, it can cause unnecessary re-work and indecision on how to proceed. Management indecision can also contribute to task switching, which results in a lack of focus.

To avoid this QA time-waster, ensure that a solid testing strategy is in place from the beginning. This strategy should be established during planning and involve communication and openness from both management and the development team. A clear, agreed-upon strategy will help your team stay focused and reduce interruptions.

5. Inefficient Meetings

We’ve all been in meetings that could have been emails. While meetings are important for organizing the team, many QA time-wasters come from inefficient or poorly-run meetings.

A lack of clear agendas, action items, and follow-ups can make meetings feel like a waste of time. Different working paces or varying levels of understanding about the project can also contribute to confusion and slow down the decision-making process.

To avoid this QA time-waster, make sure your meetings are well-structured and focused. Set clear action items and ensure that everyone knows the specific outcomes of the meeting. Meetings should have a purpose, and everyone should leave with a clear understanding of what needs to be done next. By keeping meetings concise and to the point, you’ll avoid wasting valuable testing time.

 

6. The QA team Does Not Have Access to the STLC.

One of the most significant QA time-wasters occurs when QA testers don’t have access to the Software Testing Life Cycle (STLC) from the beginning. The STLC involves everything from documentation to planning calls to component reviews, and without early access, QA testers might miss critical issues early in the process.

QA testers are often the first to spot potential flaws or inconsistencies in the application. By having early access to the STLC, they can identify problems before they become too costly or complicated to fix. Detecting flaws during the early stages of development saves both time and money, and ultimately improves the quality of the final product.

To eliminate this QA time-waster, ensure that your QA testers are involved early in the development and testing phases. They should have access to the STLC and be included in planning discussions so they can spot issues from the start. Early involvement leads to quicker resolutions and smoother workflows.

Conclusions: How to Avoid These QA Time-Wasters

Make sure that all teams involved in the project have access to the necessary communication and documentation tools. A ticketing system alone isn’t enough if there’s no clear messaging channel or way to address inconsistencies. Use tools that enable real-time communication and ensure that everyone is on the same page.

Now that we’ve covered the most common QA time-wasters, here are some tips on how to avoid them and improve your testing process:

1. Set Up the Right Communication Tools

Make sure that all teams involved in the project have access to the necessary communication and documentation tools. A ticketing system alone isn’t enough if there’s no clear messaging channel or way to address inconsistencies. Use tools that enable real-time communication and ensure that everyone is on the same page.

2. Involve QA Early in the Development Process

QA testers should be integrated into the development process from the beginning. By having early access to the STLC and being part of the planning phases, QA testers can identify potential flaws before they become bigger problems.

3. Create a Clear Testing Strategy

From the outset, ensure that a clear strategy is in place. This minimizes task switching and helps everyone stay focused on the goal. Avoid constant interruptions from management, and make sure the strategy is clear and understood by everyone involved.

4. Have Effective Meetings with Clear Action Items

Meetings should have a clear purpose and an actionable agenda. Avoid unnecessary discussions, and ensure that everyone leaves the meeting with a list of specific tasks. This will help the team stay focused and reduce wasted time.

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