Testing involves the creation of a number of other work products, such as defect reports, test case specifications, and test logs. Most of these work products are produced by our Test Analysts and Technical Test Analysts. Our Test Manager should ensure consistency and quality of these work products through the following activities:
- Establishing and monitoring metrics that monitor the quality of these work products, such as the percentage of rejected defect reports
- Working with our Test Analysts and Technical Test Analysts to select and customize appropriate templates for these work products
- Working with our Test Analysts and Technical Test Analysts to establish standards for these work products, such as the degree of detail necessary in tests, logs, and reports
Reviewing testing work products using the appropriate techniques and by the appropriate participants and stakeholders
- The extent, type, and specificity of test documentation can be influenced by the chosen software development lifecycle, applicable standards and regulations, and the product quality and project risks associated with the particular system being developed, among other considerations.
There are various sources of templates for testing work products, such as IEEE 829. It is important for the Test Manager to remember that the IEEE 829 documents are designed for use in any industry. As such, the templates contain a high level of detail that may or may not be applicable to a particular organization. It is a best practice to tailor the IEEE 829 documents to create standard templates for use in a particular organization. The consistent application of the templates reduces training requirements and helps to unify processes across an organization.