For fintech, lending, banking and payments teams in the UK and US

Financial software testing services for fintech and banking

We test the parts of a financial product that cost money when they break: payment retries, rounding, open banking consents, card data in logs and the release that went out on Friday. An independent QA team in the EU, ISO 27001:2022 certified, working inside your sprints.

Written by Alexandru Zamfira, QA engineer on payments and lending platforms. Reviewed by Tudor Brad, founder.

€20-45Per hour
1 monthTrial; first 2 weeks complimentary if you are not happy
ISO 270012022, plus ISO 9001
2 hoursAhead of the UK

What we check on every release

  • Money pathsPayments, refunds, retries, timeouts
  • Customer journeysOnboarding, consents, strong authentication
  • RegressionCore flows, before every release
  • Security and dataPermissions at the API, card data in logs
// scope

What we test

Most teams start with their money paths and add the rest as the regression suite grows.

Payments

Retries that post twice, refunds, partial captures, split amounts that lose a penny, and what happens when a provider times out after the money moved.

Open banking and SCA

Consent journeys, expired tokens, re-authentication and the exemption logic behind strong customer authentication, not only the challenge screen.

Lending and onboarding

Application and decision rules, identity checks and document upload, and the edge cases where a new applicant is matched to the wrong existing customer.

APIs and integrations

REST and GraphQL, webhooks, partner and core banking integrations, and permissions tested at the API rather than the screen. See API testing.

Security

Our AI Security Toolkit runs 20 checks we wrote plus 15 open-source scanners, and an engineer reviews every finding before it reaches you.

Accessibility

WCAG 2.2 AA with screen readers and keyboard, on the journeys customers with support needs rely on. See accessibility testing.

// failure cases

Four places payment systems break

Illustrative examples built from defect patterns we test for. Not client data.

01 · idempotency

A retried payout posts twice

Failure: the ledger commits, the response times out, and a nightly batch replays the payout without its idempotency key.

How we catch it: we make the write succeed and the response fail, retry, run the batch, then assert one debit and a balanced ledger.

02 · rounding

A split payment loses a penny

Failure: 100.00 split three ways and rounded per part gives 99.99, and the ledger cannot explain the difference.

How we catch it: property-based tests over thousands of awkward amounts check that the parts always add up to the total.

03 · sca counter

The exemption counter resets

Failure: the low-value exemption counter lives in app memory, so a restart sets it to zero and the challenge never comes.

How we catch it: we walk the thresholds, then restart the app, refund and switch devices; the payment over the limit must still be challenged.

04 · iso 20022

Message translation drops the address

Failure: a long structured address in a pacs.008 is cut to fit four MT103 lines, and sanctions screening matches on half of it.

How we catch it: round-trip tests on the longest real field values; anything lost must be flagged, never dropped silently.

// compliance

The rules, in testing terms

Where each requirement tends to break in the software, and the tests we run for it.

RequirementWhere it breaksWhat we test
Consumer DutyFCAJourneys a customer cannot understand or finish, and support routes that dead-endJourney and content tests on sign-up, switching, cancelling and complaints, including customers with support needs
Operational resilienceFCA and PRAAn important business service that fails on a dependency nobody testedFailover, timeout and third-party outage tests on the services you mapped, with evidence for your scenario testing
Open banking and SCAPayment Services Regulations 2017 and the FCA SCA-RTSExemption counters, consent expiry and re-authenticationBoundary tests on exemptions, state across restarts and devices, consent renewal
PCI DSSv4.0.1Card numbers in logs, exports and test dataCard-number pattern scans on logs and exports, and checks that test environments hold no live card data
UK GDPRand the Data Protection Act 2018Real customer data in test environments, and data a role should not seeSynthetic or masked test data, permission tests at the API, export and deletion requests
AccessibilityEquality Act 2010, with WCAG 2.2 AA as the usual benchmarkA customer using assistive technology cannot finish a core journeyWCAG 2.2 AA audits with assistive technology, then a re-test of every fix

We test your software against these requirements. For EU entities we also cover DORA resilience testing. For teams that take card payments, see how we test against the PCI DSS requirements.

// first month

How we work

  1. A 30-minute call

    What you process, how often you release, and what the last incident was.

  2. NDA and DPA

    Signed before anyone sees your code, environments or data.

  3. Week one

    We learn the product, map the money paths and agree what to test first.

  4. Week two

    Tests run in your pipeline and the first bugs land in your tracker.

  5. Every release

    Regression on core journeys and a release report from BugBoard that your auditor can read.

Desk and laptops in the BetterQA office in Cluj-Napoca
// uk teams

Working with a UK team

Our engineers work from Cluj-Napoca, Romania, inside the EU.

+2 hours

All year round

Romania is two hours ahead of the UK in winter and in summer, and our team covers the full UK working day, 09:00 to 17:00 London time.

English

In your stand-ups

English-speaking engineers in your Slack or Teams, your Jira and your sprint ceremonies.

EU

Your data comes to the EU

We work under GDPR and our ISO 27001:2022 management system. UK GDPR treats the EU as adequate, so no extra transfer safeguards are needed.

EUR

One published range

Invoiced in euros, from the same €20-45 range we publish for everyone.

London 09:00 is 11:00 in ClujLondon 17:00 is 19:00 in ClujNew York 09:00 is 16:00 in Cluj most of the year
// cost

Pricing and the trial

€20-45Per hour, from one month

The rate depends on seniority, how long you commit for, and the mix of manual, automation and security work. BugBoard and the AI Security Toolkit are included at no licence cost.

  • First month is a trial
  • First two weeks complimentary if you are not happy
  • 30 days notice after that
  • NDA and DPA from day one
50+ engineers2018 founded4.9 on Clutch, 71 reviewsISO 27001:2022 and ISO 9001:2015, see certifications
// questions

Financial software testing: common questions

What do financial software testing services cover?

Testing of payments, lending, banking and trading software: functional and regression testing, API and integration tests, security testing and accessibility. With us it runs inside your release cycle, not as a one-off audit.

Are you FCA-regulated or PCI certified?

No. We are a software testing company, not a regulated firm, an auditor or a PCI QSA. We test your software against the requirements and give you the evidence; your compliance team and assessors make the call.

Can you help with Consumer Duty and operational resilience?

With the testing part. We test the journeys Consumer Duty cares about and run failover and outage tests on your important business services. The assessments and impact tolerances stay yours.

How do you handle our customer data?

NDA and DPA from day one, under our ISO 27001:2022 management system. We prefer synthetic or masked test data, and the team works from Romania, inside the EU, under GDPR.

Do your hours suit a UK team?

Yes. Romania is two hours ahead of the UK all year, and our team covers the full UK working day, 09:00 to 17:00 London time. Our engineers join your stand-ups in English.

How much does fintech testing cost?

€20 to €45 per hour, depending on seniority, commitment length and the mix of work, invoiced in euros. BugBoard and the AI Security Toolkit are included.

Do you work with US fintech companies?

Yes, we work for clients in the US and across Europe. Our afternoon overlaps with the start of the US East Coast day, and the same PCI DSS and WCAG testing applies.

How do we start, and what if it does not work out?

After a 30-minute call. The first month is a trial, and if you are not happy with the first two weeks they are complimentary. After that either side can end it with 30 days notice.

Talk to us about your financial product

Tell us what you process, how often you release and what the last incident was.