Tales of QA VS Customers Support

tales of customer support vs QA part 2

Introduction Today’s article marks A Tale of User Blame, Miscommunication, a Bug Fix, and the Essential Need for a Strong QA Team. Navigating the digital landscape of modern banking platforms can be challenging, even for the tech-savvy among us. Recently, I encountered a bug within a well-known digital banking app, which led to an even […]

Top 8 Soft Skills Every QA Engineer Should Master

top soft skills evey qa engineer should master

Introduction As a QA engineer, technical expertise, also known as hard skills, is crucial for ensuring the quality of software products. Hard skills are the key points and abilities required for every QA engineer to perform their job, and usually the first to be listed in a QA engineer’s CV. On the other hand, soft […]

Software Testing: Embracing a Bright QA Career Path Part 2

Software Testing Career Path Switching to QA Part II

Last week, we asked our colleagues about their experiences before and after switching careers to software testing. If you’re thinking about taking the leap yourself but are hesitant, check out these other two interviews we got! From Salesman to QA Our third employee talked a bit about the difficult road from a sales position to […]

Software Testing: Embracing a Bright QA Career Path Part 1

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People from all fields are migrating towards a career in software testing. They don’t always have IT experience, but they all share a passion for technology and want to learn more about it. Our recruiters can vouch for it. We asked our colleagues about their experiences before and after switching careers. If you’re thinking about […]

How to handle Dev-QA interactions if things don’t go according to plan

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Introduction As a software tester, your main focus should be reporting issues and prioritizing customer satisfaction. However, doing it successfully depends on many factors outside of your control. The interactions between dev-QAs can become challenging if there is a lack of cooperation. Your teams need cooperation. How to foster it? Most of the time, the testing […]

Biggest time-wasters in the QA Process

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Introduction The testing life cycle involves time-consuming, complex processes, so tech teams constantly work together to smooth out the process and eliminate any time-wasters. We’ve compiled a list of time-wasters factors that might help you cut the dead ends.  1. Incomplete Documentation The main time-waster factor that slows QAs down is the lack of proper […]